Andrews Jewelers

Jewelry Repair Services

Andrews Jewelers is your hometown jewelry repair, restoration, and custom design jeweler. We’ve been providing top-notch jewelry services in Buffalo for over 26 years. Our staff includes GIA trained sales professionals and in-house jewelers with decades of experience. No job is too small or too difficult for us and we encourage you to bring your heirloom pieces to Andrews Jewelers for evaluation, call us today at 716-630-7091. We provide the following services:

How We Do It

Our service technicians will thoroughly inspect your jewelry while documenting characteristics for identification purposes. We’ll take a photograph of your item(s) and save it in our computer for permanent proof of what you’ve left us to give you peace of mind. Your piece is placed in a secure envelope with a uniquely numbered, computer generated repair ticket, and then stored safely in our vaults. Your item will not leave our workshop and all work is performed at our secure location.

Next, our jeweler will give your jewelry a cleaning and inspection to provide a final evaluation of the work to be performed. If anything was missed by the service technician, our jewelers will bring this to your attention. All work is done under 30x’s magnification to ensure the most precise result. Additionally, we may use laser welders for any soldering or jewelry fabrication.

(Our jeweler laser welding jewelry)

On-Site Jewelry Workshop

Most jewelry stores in Buffalo do not have an in-house workshop and must send your work to contract jewelry repair shops. You may never know who is truly working on your items, this is NOT the case at Andrews Jewelers. Our jewelry repair shop is located on-site at our Williamsville location and is equipped with all the finest tools and equipment. We’ve placed our workshop in the center of the showroom, so you can see the work being performed.

Re-Finishing & Rhodium Plating

White gold has been popular for many years now, unfortunately it begins to yellow after 6-12 months of active wear. Andrews Jewelers will re-finish, remove all scratches, check & tighten diamonds, and then re-plate your ring to bring it back to it's original pure white luster. Watch the video below and you’ll see our jeweler polishing a ring to be rhodium plated.

Remounts & Restoration of Old Jewelry

Do you have jewelry like the items listed below? Andrews Jewelers has become experts at turning old items in to modern designs. We can take your diamonds and gemstones and re-set them in a completely new or one-of-a-kind design. Maybe you want your heirloom items left as they are, but you'd like them restored? We've become experts at that too. Our jewelers can replace prongs, rebuild missing parts of jewelry, replicate original detail and more. Call 716-630-7091 for more information or click here to learn more about custom jewelry design.


Prong Repair & Head Replacement

Worn and damaged prongs are the main cause of diamond loss from rings. Neglect and long-term daily wear is often the reason why prongs break or snap off. Once this happens, your diamond is a sitting duck just waiting to fall out of it's setting. Prevention is the best thing you can do for your diamond, Andrews Jewelers can help with this. Notice the broken and missing prongs on the ends of this diamond, the latter pictures show how we restored the item.


Watch Battery Replacement

Whether you have a $50 watch or a $5000 watch, Andrews Jewelers can replace your watch battery. We will supply you with a fine grade Swiss watch battery, carefully check your seal, and install the battery. Bring us your watch today and we'll check to see if it needs replacing, we keep a large inventory of just about any battery type.

Have questions about an item you want us to repair?  Drop us a line using the form below or call 716-630-7091 for immediate help. Call 716-630-7091 today with questions.

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